1. Service overview
KnowYourPlant provides plant identification, care guidance, reminders, room analysis, and issue-diagnosis support. Some features are available without an account, and some require sign-in or an active subscription.
2. Not expert or emergency advice
KnowYourPlant offers practical product guidance, not professional horticultural, veterinary, toxicology, legal, or medical advice. Identification and diagnosis outputs are generated from models and available signals, and they may be inaccurate, incomplete, or outdated.
You are responsible for how you use results from the service, including any action you take for your plants, home, pets, or household.
3. Accounts and eligibility
You must provide accurate information when creating an account and keep your sign-in method secure. You are responsible for activity that happens under your account unless caused by our own failure to protect it.
4. Guest sessions and saved content
If you use the app before signing in, some activity may be stored against a device-scoped guest session. We may attempt to transfer eligible saved plants, scans, and related records into your account when you later sign in, but we cannot guarantee recovery in every technical failure scenario.
5. Subscriptions, paywalls, and limits
Some features may be restricted by quota, account tier, or subscription status. Free and guest users may have limited scans, diagnosis visibility, or saved content access. Paid subscriptions renew and are billed through the platform you used to subscribe, subject to that platform’s billing rules.
6. Acceptable use
You agree not to misuse the service, including by attempting to bypass quotas or paywalls, scraping or reverse engineering protected parts of the product, uploading unlawful or harmful content, interfering with service availability, or using the service to violate another person’s rights.
7. Availability and changes
We may update, suspend, or remove features at any time. We do not guarantee that the service will always be available, error free, or suitable for every plant, home environment, or diagnosis scenario.
8. Intellectual property
The KnowYourPlant service, design, branding, software, and related content are owned by us or our licensors and are protected by applicable intellectual property laws. These Terms do not give you ownership of the service or any right to copy or redistribute it beyond normal use.
9. Disclaimers and limitation of liability
To the maximum extent allowed by law, the service is provided on an “as is” and “as available” basis without warranties of any kind. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of plants, data, revenue, or business arising from use of the service.
10. Termination
You may stop using the service at any time. We may suspend or terminate access if you violate these Terms, abuse the service, or create risk for the platform, other users, or our providers.
11. Changes to these Terms
We may update these Terms from time to time. Continued use of the service after an update means you accept the revised Terms. The date at the top shows the latest revision.
12. Contact
Questions about these Terms can be sent to ops@knowyourplant.app.
This document is a product-facing terms draft for KnowYourPlant and should be reviewed by qualified counsel before final production use across all jurisdictions.